Organisational Terms of Service

Purpose. These Organisational Terms ("Terms") define the rules, policies and standards that govern participation in and operation of Emirates Group Roblox (the "Organisation"). These Terms apply to all Organisation-managed platforms including Discord servers, Roblox experiences, websites and events. They supplement the Website Terms and Privacy Policy and together form the Organisation's policy suite.

I. Introduction & Legal Identity

1.1 Organisation: Emirates Group Roblox is a remote community organisation convening members online for simulated airline operations, events and education. The Organisation is not incorporated as a commercial airline and is not affiliated with any real-world airline or commercial entity unless explicitly stated in a written partnership agreement.

1.2 No Affiliation Disclaimer: The Organisation uses its own name and branding for community purposes. Use of a name similar to existing commercial entities is not intended to imply endorsement, sponsorship, or affiliation. The Organisation expressly disclaims any official relationship with real-world airlines, corporations or governmental entities.

II. Scope and Applicability

2.1 Applicability: These Terms cover all persons interacting with Organisation-managed services including visitors, members, applicants, staff, volunteers, partners, contractors, vendors and guests.

2.2 Platform coverage: Discord servers, Roblox experiences, the public website, APIs, hosted services, mailing lists, social media accounts and official events are within scope.

III. Definitions

3.1 For clarity, defined terms include but are not limited to "Member", "Staff", "Volunteer", "Virtual Asset", "Confidential Information", "SOP", and "OCC". Definitions are included in Annex B (Definitions) of this document.

IV. Standards of Conduct

4.1 General obligations: Members must act with courtesy and professionalism. Abuse or harassment, including hate speech, threats, doxxing or sexual misconduct is strictly prohibited.

4.2 Reporting: Members must report violations through designated channels. Retaliation against reporters is prohibited and subject to sanction.

4.3 Privacy & consent: Recording or publishing private communications without consent is forbidden. Requests for consent must be explicit and recorded.

V. Platform-Specific Rules

Roblox operations

5.1 Flight operations must follow operational SOPs. Virtual assets remain property of the Organisation unless otherwise licensed. Use of Organisation-branded assets outside official contexts requires written permission.

Discord governance

5.2 Role assignment, verification flows, moderation and channel rules are governed by the server's community rules and the Staff Handbook. Voice channel behaviour expectations, recording policies and moderation escalation flows are documented in the Staff Handbook.

VI. Staff, Volunteers & Recruitment

6.1 Recruitment: Official vacancies are posted on the Careers page. Applicants must apply via the provided channels; unofficial recruitment channels are not valid.

6.2 Probation & performance: New staff serve a probationary period. Performance objectives, expected deliverables and review cycles are defined per role.

6.3 Access & credentialing: Staff access to sensitive systems is role-based and audited. Unauthorized access or credential sharing triggers disciplinary action.

VII. Confidentiality & Data Governance

7.1 Data classification: Data is classified as Public, Internal, Confidential, or Restricted. Handling requirements depend on classification.

7.2 Confidentiality obligations: Staff and contractors must sign confidentiality agreements when given access to Restricted or Confidential Information. Obligations continue post-termination where legally permissible.

VIII. Disciplinary Procedures & Appeals

8.1 Investigation and sanctions: Allegations are investigated by authorised personnel. Sanctions range from warnings to permanent expulsion. In cases involving criminal conduct the Organisation will cooperate with authorities.

8.2 Appeals: Affected parties may appeal decisions within 14 days. Appeals are reviewed by an independent Appeals Board whose decision is final.

IX. Partners, Sponsorships & External Relations

9.1 Partner due diligence: Prospective partners must pass a compliance review. Agreements specify branding, confidentiality and termination terms.

9.2 Sponsored content disclosure: Any sponsored or paid-for content or events must be clearly disclosed to community members.

X. Intellectual Property, Licensing & Branding

10.1 Ownership: The Organisation owns its logos, visual identity, code, builds and media unless expressly licensed. Use by third parties requires a written license.

10.2 Third-party marks: Respect third-party IP; do not claim rights you do not have. The Organisation will comply with DMCA and copyright takedown requests.

XI. Legal Compliance & Risk Management

11.1 Export controls: Members must not export software, code or content to sanctioned jurisdictions. Compliance with applicable export control laws is required.

11.2 Insurance & liabilities: The Organisation may maintain general liability or other insurance policies as appropriate, but members accept limited remedies for community disputes.

XII. Investigations, Evidence & Preservation

12.1 Evidence collection: Logs, backups, and recordings may be preserved for investigations. Tampering with or destroying evidence is prohibited and subject to immediate sanction.

XIII. Dispute Resolution & Governing Law

13.1 Governing law: These Terms are governed by the laws of the United States of America. Where member location or dispute circumstances require it, applicable federal or state law will be considered.

13.2 Remedies & limitations: Remedies are primarily community-focused (account suspension, removal). The Organisation's liability is limited as set out in the Website Terms.

XIV. Notice & Communication

14.1 Notices (including policy updates) will be posted on official channels and may be sent to registered email addresses. Members are responsible for maintaining current contact details.

XV. Amendments & Versioning

15.1 Changes: The Organisation may amend these Terms. Significant changes will be communicated in advance where feasible. Continued participation after notice constitutes acceptance.